Thank you for choosing our website to purchase lightweight foldable slippers. To ensure that you are satisfied with your shopping experience, we provide you with the following refund terms:
1. Refund Application
If you are not satisfied with the foldable slippers you purchased, you can apply for a refund within 14 days after receiving the goods. Please make sure that the goods are in their original condition, unused and well packaged.
2. Refund Conditions
You can apply for a refund in the following cases:
The goods have obvious quality problems or defects.
The goods are damaged during transportation.
The goods you received do not match your order.
Please note that if the goods have been used or are not in their original packaging, the refund application may be rejected.
3. Refund Process
Please contact us through our customer service email or phone and provide the order number and the reason for the refund.
Send the goods together with the original packaging and accessories. The return address will be provided when you apply for a refund.
We will process the refund application as soon as possible after receiving and confirming the returned goods. The refund will usually be completed within 2 working days.
4. Refund Method
Refunds will be made via your original payment method. Please note that bank processing time may vary.
5. Special Terms
Some specific products (such as customized products, limited editions, etc.) may not be subject to the refund policy. The specific information will be explained on the product page.
We hope to enhance your shopping confidence through a thoughtful refund policy. If you have any questions, please feel free to contact our customer service team, we will serve you wholeheartedly!